Operational Excellence
Welcome to the “Operational Excellence” course, a comprehensive program designed to empower professionals with the knowledge and skills needed to achieve and sustain exceptional performance in their organizations
- Course Schedule
Classroom Sessions:
| Date | Venue | Price |
|---|
17 - 21 Jun 2025
Online
3,950
07 - 11 Jul 2025
Doha - Qatar
5,950
07 - 11 Oct 2025
London - UK
5,950
- Course Description
INTRODUCTION
Welcome to the “Operational Excellence” course, a comprehensive program designed to empower professionals with the knowledge and skills needed to achieve and sustain exceptional performance in their organizations. Operational excellence is a holistic approach that focuses on continuous improvement, efficiency, and effectiveness across all aspects of an organization’s operations.
WHY IT MATTERS
Operational excellence is a key driver for organizations striving to achieve and maintain a competitive edge in today’s dynamic business environment. It encompasses a culture of continuous improvement, efficient processes, and a commitment to delivering value to customers. This course is designed to equip participants with the principles, tools, and methodologies essential for fostering operational excellence in diverse industries.
OBJECTIVES
- Understand the fundamentals and principles of operational excellence.
- Learn how to identify and eliminate inefficiencies in business processes.
- Explore methodologies such as Lean, Six Sigma, and Total Quality Management (TQM).
- Develop skills in process optimization and performance measurement.
- Foster a culture of continuous improvement and innovation within organizations.
WHO SHOULD ATTEND ?
- Operations managers and supervisors
- Process improvement professionals
- Quality assurance and control professionals
- Project managers
- Supply chain and logistics professionals
- Anyone aiming to enhance operational efficiency and effectiveness in their organization.
- Course Outline
DAY 1
Introduction to Operational Excellence
- Definition and principles of operational excellence
- Importance of operational excellence in today’s business landscape
- Case studies of organizations achieving operational excellence
DAY 2
Lean Principles and Practices
- Overview of Lean methodologies
- Value stream mapping and waste elimination
- Implementation of Lean in various industries
DAY 3
Six Sigma Methodology
- Understanding Six Sigma principles
- DMAIC (Define, Measure, Analyze, Improve, Control) process
- Statistical tools for process improvement
DAY 4
Total Quality Management (TQM)
- Philosophy and principles of TQM
- Quality planning, assurance, and control
- Continuous improvement in TQM
DAY 5
Building a Culture of Operational Excellence
- Leadership’s role in driving operational excellence
- Employee engagement and empowerment
- Sustaining operational excellence through continuous learning and innovation
- Options & Brochure